How do I delete a photo or video?
Go to your Profile and click the photo or video you want to delete. Click the three dots at the bottom and choose 'Delete'. Remember: deleting cannot be undone.
How can I get access to someone’s private photos or videos?
If someone has private posts, you'll see a counter for private photos & videos on his/her profile. Click it and ask permission to see those private photos & videos. A message will be sent to the person, requesting access to the private posts.
How many photos or videos can I add on my Twoo profile?
We know that adding photos & videos on your Twoo profile is crucial for boosting your popularity on Twoo. That's why you can add as many as you like!
How can I add a photo or video using my mobile phone?
To upload a photo or video via the mobile site m.twoo.com, go to your Profile, tap 'Edit Profile' and then 'Add'. Follow the steps. To upload a photo or video via one of our apps, go to your Profile and hit the Pencil icon next to your avatar. Follow the steps.
How do I edit my profile?
Click on your avatar at the top right corner and click 'EDIT YOUR PROFILE INFO'. You can change your basic info (such as your name and location) and any additional info (your looks, your favourites...).
I want to change my profile photo
Changing your profile photo is really easy! Go to your profile page and hit the Edit icon next to your profile photo. Choose how you want to upload your new profile photo and follow the steps. You can also choose a new profile photo from your existing photos on Twoo. To do that, go to the photo you would like as your profile photo. Click the three dots at the bottom and choose 'Set as profile photo'. Remember that your profile photo needs to show your face in a clear and recognisable way. Your age and gender need to match your profile photo, and the photo cannot contain any nudity.
I want to change my birth year
Due to safety reasons, you can only change your date of birth once. If you made a mistake in your birth year and you can't correct it yourself anymore, please contact the Help Desk with a scan of your ID so we can correct it for you.
I want to change my gender
Due to safety reasons, you cannot change your gender after your avatar got approved. If you don't have an approved avatar yet, you can change your gender once. If you made a mistake in your gender and you can't correct it yourself anymore, please contact the Help Desk so we can correct it for you.
Do I have to fill out all profile questions?
No. You can answer as many or as few questions as you like. However, the more information you fill out, the easier it will be for us to find interesting people for you. As a guideline: give as much info as you would like to see from others. That's fair, no?
How can I add a photo or video?
Go to your Twoo profile and click 'Add photo'. Follow the steps.
How can I stop access to my private photos and videos?
To disable access to your private posts, go to Access to private posts in your Settings and click 'Edit'. Select the people that no longer should have access to your private photos or videos and hit the 'Remove selected' button.
What photo format is allowed?
Make sure your photo is GIF, JPG or PNG and at least 400 x 400 pixels.
What kind of photos or videos can I add?
What is the difference between profile photos, public photos and private photos?
A profile photo needs to show your face in a clear and recognisable way.
In your public folder, you can add all other photos you would like to share, except for nudity (bare buttocks, naked breasts...).
Photos that contain nudity or that are erotic belong in your private photos set.
Explicit nudity (genitals, anuses...) or porn are not allowed anywhere on Twoo.
How are photos & videos moderated?